Privacy Policy

The controller and data privacy officer in terms of the GDPR and the new Federal Data Protection Act (BDSG) hereinafter referred to as "we" or "us":

Andre Massow
(for full address see imprint)

Contact

E-Mail: support@vectorizer.io
Phone: 871703904

eMail Address

Here is how we collect and store email addresses:

• Support form: If a user decides to use the support form to contact us, we need to store and process the entered email address to send a response email and to keep a history of support requests.
• Receive 'suggestions for improvement' emails: If a user decides to enter an email address to get recommendations on how to select optimized vectorization parameters, we need to store and process the entered email address to send a response. Also the entered email address is stored in the local storage of the browser to pre-fill the email field for next uploads.
• Purchase process: For each user purchasing access to this website on our pricing page, we create a user account in our system. The email address entered during the purchase process is the primary identification for that user account and is used eg. during the login process. Inactive user accounts will be deleted automatically after 100 days.
• If a user was invited to join this service as a 'team member' the entered email address will be stored and processed for essential website functions to work. These team member email addresses will be use as the primary identification for that user account and is used eg. during the login process. Also team member email addresses are shared with the team manager so that the team manager can see for which team members by email address he/she is paying the subscription fee.

We will never give or sell email addresses to third parties for marketing or tracking purposes.

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Name, Address, Phone Number

We do not request or store your name, address or phone number.

Log Files

We only store log files with anonymized IP addresses. These log files also contain request date/time, operating system identifier, requested page url, bytes served, user agent, referrer url and status codes which are not personal information. We store log files to ensure smooth operations and protection against attacks (e.g. DoS and DDoS attacks). Log files are deleted after 14 days.

Rate Limitation

To protect this service from abusive requests (eg. DOS and DDoS attacks) we temporarily store an anonymized IP address of the user's IP address as a hash value in our database. These entries are deleted after 60 minutes.

Image Uploads

We do not extract personal information from uploaded images.

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The legal basis for the temporary storage of data and log files is Article 6 (1) point (e) of the GDPR in conjunction with Section 3 of the new BDSG.

All uploaded images are deleted automatically after 7 days.

Marketing Cookies

We do not use any marketing cookies.

Tracking Cookies

We do not use any cookies for tracking.

Cookies for Advertisements

We do not use any cookies for advertisements.

Necessary Cookies

We only use necessary cookies for some parts of this website which essentially require cookies to offer the functionality and therefore do not require consent. These necessary cookies are never used for marketing, advertising or tracking purposes.

• Cookie: "credits"
  This cookie is technically required to offer the part of this website where a user can pay for downloads with credits. This cookie expires after up to 365 days.
• Cookie: "member"
  This cookie is technically required to offer the part of this website where a user can pay to use this service. This cookie expires after up to 365 days.
• Cookie: "image"
  This cookie is technically required to offer the part of this website where a user can use this website without being signed in. This cookie stores the ID of the last uploaded image. This cookie expires after up to 2 days.
• Cookie: "auth"
  This cookie is technically required to offer the sign in functionality of this website. This cookie expires after 1 hour.

We use the browser local storage feature to store several user configuration preferences on the computer of the user. The information we store using the local storage feature is never used for marketing, advertising or tracking purposes.

Amazon Web Services EMEA SARL (AWS)

This website uses several AWS cloud services from Amazon Web Services EMEA SARL (AWS), 38 avenue John F. Kennedy, L-1855 Luxembourg.
The use of AWS is based on Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in providing our website as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

For more information, visit the privacy policy of AWS: https://aws.amazon.com/de/privacy/?nc1=f_pr

Hetzner Online GmbH (Hetzner)

This website uses server and cloud services from Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany.
The use of Hetzner is based on Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in providing our website as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

For more information, visit the privacy policy of Hetzner: https://www.hetzner.com/rechtliches/datenschutz/